Steps for Device Issues:
-
Physical Damage/Lost/Stolen/Non-physical damage that prevent use of device:
- For All Issues above: Use the MMA Bookings system to schedule an appointment with one of the school tech liaisons.
- Tech liaison's locations are:
- Ms. Schober - Room 254
- Ms. Lawrence- Library
- Ms. Smith- Office 251
- Mr. Long- Office 247
- Select a time that fits your schedule and confirm the booking.
-
Attend the Appointment:
- Arrive on time with your device and any necessary information.
- Follow the instructions provided by the IT staff to resolve your issue.
- Damages to devices can incur fine from $30-$200.
Login Issues:
For any login issues please call BCPS IT Help Desk as they will be able to reset or resolve login issues over the phone.